You call or write
Tell us what is happening and roughly when it started. If it is urgent, ring instead of filling in the form.
Gas Safe reg. 31875
CIPHE members
Fully insured
Townsend's is based in Horsham, about ten miles away, and covers Crawley and the neighbourhoods around it — Three Bridges, Southgate, Ifield, Pound Hill and Maidenbower included. We also do a fair amount of landlord gas safety work near Gatwick, where rental turnover is high. Dripping tap or full boiler swap, we treat both as work worth doing properly.
Pick the closest one and we will tell you what usually causes it and what we would do next.
We would rather explain things once, properly, than leave you guessing. This is what happens from your first call.
Tell us what is happening and roughly when it started. If it is urgent, ring instead of filling in the form.
Often we can narrow the fault down on the phone, which saves you a visit you did not need.
We aim to fix the problem on the first visit. On a boiler, we can usually pin the fault down inside the first hour.
If it cannot be finished there and then, we explain what is wrong, what it needs and what happens next. Quotes before any new work.
Breakdowns, servicing, repairs and new installations.
Radiators, controls, pumps, valves and power flushing.
Taps, leaks, cisterns, blockages, cylinders and outside taps.
Landlord gas safety and pre-purchase inspection reports.
Start typing to filter. If what you need is not here, it does not mean we cannot do it, so please ring and ask.
Nothing matches that word. Try something simpler, or ring 07885 330 175 and describe it to us.
Gas Safe registered no. 31875
The everyday jobs, however small
Home plumbing has changed a great deal in thirty years. Gravity fed systems, unvented hot water, combination boilers: each needs its own knowledge to install, maintain and repair. We have worked on all of them.
Burst pipe, no heating in the cold, a boiler that has given up overnight: ring us rather than emailing. If you can smell gas, call the National Gas Emergency Service on 0800 111 999 first, then us.
We are a small, fully insured business with over 35 years of experience behind us. Townsend's is Gas Safe registered under number 31875, which means we can legally work on all domestic gas appliances, and we are members of the Chartered Institute of Plumbing and Heating Engineering. We are also licensed to install and maintain unvented hot water cylinders, work which by law must be carried out by a suitably qualified engineer.
The work ranges from replacing a gas boiler to upgrading the controls, from servicing and repairing domestic boilers to re-modelling a whole central heating system, including power flushing. Shower installations, bathroom re-modelling, hot and cold water plumbing, leaking pipework: it is all the same trade, and it is all in people's homes.
Gas appliances have changed considerably over the past three decades. Modern gas fires, high efficiency boilers and gas cookers have all improved, and so have the installation practices behind them. Knowing both is what lets us service and repair properly rather than guess.
If you do not see what you are looking for here, please call and ask.
Gas Safe registered, no. 31875. You can check any engineer's number on the Gas Safe Register.
Members of the Chartered Institute of Plumbing and Heating Engineering.
We are based in Horsham, about ten miles west, and cover the whole of Crawley — plus a fair bit of landlord gas safety work near Gatwick, where tenant turnover is high. If your part of town is not listed, ring anyway and we will tell you honestly whether we can get to you.
A short description is plenty: what is happening, roughly when it started, and where you are. We will come back to you with what we think it is and what it will take to sort out.